Job Title : Retention Agent
Apply Start Date: 26th Sep 2024
Company: Adams BPO
Location: Colombo 04
Join our team as a Retention Agent at Adams BPO!
We are looking for talented individuals with experience in retention and sales, strong communication skills, and proficiency in CRM tools.
Enjoy a competitive salary of 150,000 – 200,000.
Apply today and be part of a dynamic sales-driven environment!
Requirements:
-Proven experience in retention and sales.
-Strong communication, negotiation, and problem-solving skills.
-Proficient in CRM tools and Microsoft Office Suite.
-Excellent time management and organizational skills.
-Bachelor’s degree in Business, Marketing, or related field (preferred).
Responsibilities:
-Proactively engage at-risk customers to ensure retention.
-Develop strategies to improve customer loyalty.
-Collaborate with sales and support teams to enhance the customer experience.
-Ability to achieve retention targets
Adams BPO (PVT) LTD
Address : No 6-1/1, Joseph Lane, Colombo 04
Call : 074 085 4588 / 011 208 1299
Email : hr@adamsbpo.com
